Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-adolescent-teens-american-sign-language.denvermentalhealthcare.com (hereafter referred to as “Therapy for Adolescent Teens American Sign Language,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Transparency and Accountablity Law (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://therapy-for-adolescent-teens-american-sign-language.denvermentalhealthcare.com
  2. Any mobile or desktop applications developed by us
  3. Online services and products offered through our platform
  4. Interactions between users and our team through various communication channels (email, phone, SMS)

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when:

  1. You register an account with us as an authorized user
  2. You visit or navigate any page of our website
  3. You subscribe to receive communications from us, such as newsletters, updates, or promotional offers
  4. You interact with our applications and services

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data”) for the purpose of delivering our services, improving user experience, and complying with legal requirements. The types of Personal Data we gather include:

  1. Account Information: Details required to create and manage your account on our platform, such as usernames, passwords, and contact preferences.
  2. Payment Information: Transaction details needed for processing payments, including credit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data related to your financial status or transactions with us, if applicable, to facilitate billing and accounting processes.
  4. Purchase Information: Records of products or services purchased through our platform, including quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique identifiers assigned to mobile devices, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Geographic information provided by your browser or device for location-based services and analytics.
  7. Feedback and Reviews: Comments, suggestions, and reviews you submit to us regarding our products or services.
  8. Social Media Information: Data collected from social media platforms when you interact with our content or share it, including but not limited to usernames, posts, and likes.
  9. Product Information: Details about the products or services that interest or engage you on our platform, such as product preferences and interaction logs.

We collect this data through direct user input (e.g., forms, accounts), tracking technologies (cookies, pixel tags), browser interactions, and third-party sources (if available).

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website and for analytics purposes:

  1. Strictly Necessary Cookies: These ensure basic functions and navigation on our site. They cannot be blocked without affecting normal website functionality.
  2. Preference Cookies: Tailored settings, preferences, and user interface customization are stored in these cookies.
  3. Analytics Cookies: We employ these to understand how visitors interact with our site, providing insights for improvement.

Users can control non-essential cookies through our Cookie Manager, which allows you to manage your cookie preferences.

Data Retention and Deletion

We retain Personal Data only as long as necessary or permitted by law:

  1. Legal Requirements: We may store data longer to comply with applicable laws, regulations, or legal processes.
  2. Business Needs: Data is kept for the duration it serves our legitimate business interests, including improving services and conducting research.
  3. Consent: If you have given explicit consent, we retain your data until that consent is withdrawn.

Once the purpose for which data was collected is no longer relevant or required, we delete or anonymize it from our systems and databases.

Data Security Measures

We implement robust security measures to safeguard Personal Data:

  1. Encryption: We use encryption for data in transit and at rest to protect against unauthorized access.
  2. Secure Third-Party Processing: Our partners and service providers are bound by strict confidentiality agreements, ensuring the protection of your data.
  3. Regular Audits: Internal and external audits are conducted to assess and improve our security protocols.

Children’s Privacy

We do not intentionally collect or store Personal Data from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your Personal Data:

  1. Access: Request access to the data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your data under certain circumstances, such as when there’s no longer a legal basis for retention.
  4. Restriction: Limit our processing of your data in specific situations.
  5. Data Portability: Receive your Personal Data in a structured format and transfer it to another controller.
  6. Objection/Withdrawal of Consent: Object to or withdraw consent for the processing of your data at any time.
  7. Non-Discrimination: You have the right not to face unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Protection Officer using the information provided below. We will respond within a reasonable timeframe and in accordance with applicable laws.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and we encourage users to review it periodically. The updated policy will become effective upon its posting.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please contact us:

  • Email: contact@therapy-for-adolescent-teens-american-sign-language.denvermentalhealthcare.com
  • Mailing Address: [Provide physical address]

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.